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Auto On Battery Switches - SANPAN 2500 DFL

I have a new boat that has the auto on battery switches with a master power button up by the helm.  Only one battery turns on when I hold the button down, however, I can hear the other one clicking and I can see it trying to move.  The dealer says only one batter (accessory) should turn on with master power.   Does anyone else have a similar setup and how does it work on your boat?